Here are our FAQs
Early Arrivals
If our flights arrive early in the day, can we arrive at the house any earlier?
Due to the size of the property and our dedication to ensuring the house and gardens are handed over to you totally spick and span, we do need the full six hours between check-in and check-ou to clean. However, you are quite welcome to come and drop your luggage off so that you can go off and have a lovely French lunch and also have room in your car to do any shopping you may like to do before official check-in time of 4pm. If we finish the cleaning and preparations any earlier, we will text you to let you know.
Snoozing by the pool
Are there enough sun loungers for every adult in our party to snooze by the pool?
Yes! We leave 10 sunbeds at your disposal and have spares if you need them.
Sharpening Up
I need sharp knives! Do you leave a knife sharpener in your house?
Yes! We sharpen the knives at the beginning of the season and leave a sharpener in case they dull over.
Is there a restaurant in the village that we can walk to?
Yes! The Wanagaine is run by Jessie (English) and Morgan (French). We leave the restaurant’s number at the house for you so you can call and book – it’s a very popular restaurant with people coming out from Béziers to eat there! The prices are very reasonable and everything is home-made, even the burger buns!
Pillow Talk
I’m allergic to feathers – do you have some foam pillows available?
Yes! We have a mix of pillows in the bedrooms so if anyone has allergies, there are always choices.
Beauty Matters
Do you supply a hairdryer?
Yes! We supply three hairdryers in fact – one in the ground floor suite and two upstairs. And in France, you can plug them into the bathroom sockets, where I have a hairdryer holder and great lighting for hair and make-up!
FAQs for the Kids
We don’t want to waste our suitcase space with our children’s toys – do you have any there?
Yes! We have toys for every age, from babies to toddlers to younger children. We have scooters outside, and inside we have dolls, pushchairs for the dolls, educational games, cuddly toys, books, games, DVDs – enough to keep the children occupied while you relax and enjoy your holiday!
Any other FAQs?
What are your booking conditions?
Our Booking Conditions can be found here
For all other questions please feel free to Contact Us
